Cybersecurity built for critical moments
Cybersecurity built for critical moments
KIO Cyber Security Incident Response Team (CSIRT)
Its purpose is clear: to provide a centralized and mature incident response capability that protects KIO IT Services’ infrastructure and its constituency, ensuring operational resilience, effective coordination, and confident decision-making in critical environments. Because when a contingency strikes, it’s not just technology at stake—it’s the business operation.
Report an Issue
When an incident strikes, speed and coordination are key.
KIO IT Services’ CSIRT operates 24/7 to support your team and safeguard business continuity.
Phone: +52 55 7906 1458
Email: csirt@kio.tech
PGP Key: Descargable
Hours: 7×24
CSIRT Mission
To provide a centralized and mature incident response capability designed to protect KIO IT Services’ digital assets and its constituency through structured processes, effective coordination, and informed decision-making in critical environments.
KIO IT Services’ CSIRT drives technical cooperation and secure information sharing with the global cybersecurity community, backed by a clear vision of international collaboration to strengthen collective defense against increasingly complex threats.
To comprehensively manage the entire incident response lifecycle, from detection through recovery, with a sharp focus on minimizing operational impact.
KIO’s CSIRT acts as an international trusted node, delivering intelligence, analysis, and best practices that elevate the digital ecosystem’s resilience, both inside and outside the organization.
Our Mission
To comprehensively manage the entire incident response lifecycle, from detection through recovery, with a sharp focus on minimizing operational impact.
KIO’s CSIRT acts as an international trusted node, delivering intelligence, analysis, and best practices that elevate the digital ecosystem’s resilience, both inside and outside the organization.
To establish ourselves as the benchmark CSIRT in Latin America, recognized for our technical excellence, operational maturity, and leadership in community collaboration.
We aim to be identified by the global cybersecurity community as a strategic partner that not only responds to crises but also generates value, drives innovation, and actively contributes to strengthening global cybersecurity.
Our Vision
To establish ourselves as the benchmark CSIRT in Latin America, recognized for our technical excellence, operational maturity, and leadership in community collaboration.
We aim to be identified by the global cybersecurity community as a strategic partner that not only responds to crises but also generates value, drives innovation, and actively contributes to strengthening global cybersecurity.
KIO Cyber Security Incident Response Team
Operates in alignment with the FIRST Services Framework, covering critical stages of incident management with a practical, results-oriented approach.
Monitoring and Detection
Continuous monitoring to identify security events and anomalous behavior early, reducing exposure and reaction times.
Incident Triage and Management
Intake, analysis, and classification of information security incident reports, driven by clear escalation pathways and coordinated response.
Vulnerability Response
Structured vulnerability management to prioritize risks, reduce attack surfaces, and strengthen the security posture.